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Terms of Service

These terms govern your use of Emmanuel, an AI-powered assistant operated by iKanisa Ltd.

1. Service Description

Emmanuel is an AI assistant for Rwanda tax work including corporate income tax, VAT, PAYE, withholding tax, transfer pricing, disputes, and RRA compliance support.

2. Professional Advice Disclaimer

Emmanuel does not provide formal tax opinions or legal advice. Verify all outputs with a qualified Rwandan tax adviser, accountant, or advocate.

You should independently verify important outputs with a qualified Rwandan tax adviser, accountant, or advocate before making material business, legal, tax, audit, prudential, donor, or operational decisions.

3. Acceptable Use

• Do not use Emmanuel for unlawful purposes or to facilitate fraud, abuse, or professional misconduct.
• Do not submit confidential third-party data unless you have authority to do so.
• Do not attempt to reverse engineer, compromise, or misuse the service or its security controls.
• Do not rely on automated outputs without appropriate human review.

4. AI Model Disclosure

Emmanuel is powered by large language model technology and may generate incomplete, inaccurate, or outdated content. Outputs should be treated as drafts or research support, not final professional conclusions.

5. Scope

• Rwanda corporate tax, VAT, PAYE, withholding tax, and transfer pricing support
• RRA compliance checks, objection support, correspondence drafting, and filing guidance
• Operational tax research and document review grounded in Rwanda tax laws and guidance

Emmanuel does not replace licensed tax representation, legal sign-off, or formal assurance over tax positions.

6. Limitation of Liability

To the maximum extent permitted by applicable law, iKanisa Ltd shall not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of Emmanuel. Our aggregate liability is limited to the amount you paid us, if any, in the 12 months preceding the claim.

7. Governing Law

These terms are governed by the laws of Rwanda, except where mandatory local or supranational rules apply.

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Privacy Policy

This policy explains how we collect, use, and protect data when you use Emmanuel.

1. Data We Collect

• Chat content: messages and files you submit for analysis or drafting support.
• Technical data: basic request metadata, rate-limit information, and service diagnostics.
• Local history: conversation history may be stored in your browser on this device.

2. How We Use Data

• To generate responses, maintain session continuity, and improve service reliability.
• To prevent abuse, enforce rate limits, and monitor service health.
• To investigate operational issues or respond to lawful requests.

3. Data Retention

We retain operational data only as long as reasonably necessary for service delivery, security, support, and legal compliance. Locally stored conversation history remains on your device unless you clear it.

4. Contact